It is necessary that your reservation is paid in advance. Because if you do not come, it would be impossible for us to accommodate other customers. Consequently, this time could never be sold, because the place you have reserved is only for you.
For the rest, regarding the change of date, time or cancellation: we will have to abide by the conditions specified in each product.

First of all, for each product we have a minimum and maximum number of attendees. So, for VR Experiences and Games as well as for VR Escape Rooms, the minimum number is 2 people and the maximum is 8 people. For Group Activities the minimum is 5 attendees and the maximum is 16 attendees, depending on the activity.
Consequently, each product has its limits. Therefore, at the time of booking you will be able to see exactly the number of players required.

Yes, it is important to arrive 5-10 minutes before the reserved time. The sooner we are ready, the sooner you will enjoy Virtual Reality. It is also important to know that if you are late, the reservation will be considered lost as long as you have not called us to let us know.
Consequently, if you arrive late, the end time will be the same. This will be especially true if we have other reservations after yours.

We have different products related to the Virtual Reality service. Similarly, they have different cancellation and change terms. Thus, the cancellation and change terms will be reflected in the product you are going to hire. However, in particular cases you will see it in the confirmation e-mail of your service.
In any case, in most reservations the deadline is 48 hours before your reservation.

First of all, we have different activities available. So, each one has different prices. It can also vary depending on the day or the season. It can also vary depending on the number of players. Therefore, the more you are, the cheaper it will be per person! So start your reservation, you will be able to see the availability, both date and time, and the exact prices for you.

First of all, we must point out that, for almost all our services, the minimum age is 10 years old.  On the other hand, the maximum age is… well, actually there is no maximum age for Virtual Reality. This is because we have experiences for anyone who wants to venture and discover a new world of emotions. Anyway, before booking, you can see the minimum age for each of our packs.